Building Contacts

Note: The Owners Corporation is responsible for the functions set out in the Owners Corporation Act - please don’t contact the building or owners corporation manager with enquiries about buying or renting in the building. Instead, please refer to a real estate agent or a property listing portal.

If there is a life or property threatening emergency ongoing, call 000. For non-urgent reports of criminal activity, and noise complaints, contact police on 131444.

Between 8 AM and 4 PM, for all enquiries about the building (for example, to further discuss procedures for moving in or out, or to report maintenance issues), please contact the Building Manager on 0407 881 020. You can also contact the Building Manager by email at [email protected].

From 4 PM to 5:30 PM, if there is an urgent issue (for example, a water leak), the Owners Corporation management company may be contacted instead on 03 9697 8888. If there is an emergency, such as a water leak, affecting the common property, our Owners Corporation management company can be reached on their emergency hotline on 1300 006 426.

Please note: Tenants should generally contact their landlord or property manager for any non-emergency Owners Corporation related issue (apart from those dealt with by the building manager, such as arranging move ins and move outs). Owners can find more contact information under Documents in the PropertyIQ portal.

Good to Know

• The Owners Corporation is responsible for works on common property, and owners are responsible for works on private property (e.g. inside an apartment).
• Occasionally, access to common areas is required to repair a problem inside an apartment (e.g. valves to turn off water to apartments are usually located in locked service cupboards on each level).
• Access to any secure common areas after hours should be arranged by contacting the MICM helpdesk on 1300 006 426. Note that the cost of any callout will be the responsibility of the Resident or Owner if the problem originates from private property.
• Contact Details for plumbers and electricians who are familiar with the building are listed on the noticeboard in the Mailroom. However, residents may engage their preferred contractor to attend.

Important: Before engaging any contractor for after-hours work, please consider whether the problem is truly urgent, requiring immediate attention, or if it is an inconvenience that can be remedied during normal business hours. After-hours fees are significantly greater than Business Hours fees.